Explore How We Handle Account Data
Our Privacy Policy covers details you provide when opening an account, completing phone verification, contacting support, and checking wallet status. We may also receive device type, browser details, sign-in time, approximate connection data, and records linked to DANA, OVO, GoPay, QRIS, bank transfer, or virtual account
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activity. These records help us match deposits, investigate failed access, protect the account, and answer payment receipt questions. We use data for stated account and security purposes, keep it only as long as needed for those purposes or applicable duties, and restrict access to staff or
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service partners who need it. If access is available where local law permits, you can ask what data we hold, request a correction, or ask about deletion limits. The policy applies to Indonesia access and may change when legal requirements or account processes change.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.